At NGZ Logistics Inc, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information, including compliance with SMS communication regulations.
1. What Information We Collect
We may collect the following types of personal information when you interact with our website, services, or communication channels (including SMS):
Full name
Company name
Phone number
Email address
Shipping details (pickup and delivery locations, freight type)
IP address and browser/device information (for site analytics)
SMS communication preferences and consent status
2. How We Use Your Information
We use the information collected for purposes such as:
Providing freight brokerage and logistics services
Sending shipment updates and delivery notifications
Responding to customer support inquiries
Verifying identity and managing communication preferences
Improving our services and website functionality
Sending SMS messages related to service updates, support, and logistics
3. SMS Consent and Usage
By providing your phone number and opting in to receive SMS updates, you agree to receive text messages related to shipments, delivery status, customer support, or service alerts.
SMS consent is not shared with third parties or affiliates for marketing purposes.
You may opt out of SMS communication at any time by replying STOP to any message.
4. Who We Share Your Information With
We do not sell, rent, or trade your personal information. We may share limited data with trusted third parties under the following circumstances:
With carriers or logistics partners necessary to fulfill transportation services
With technology service providers who help us manage communication or data (e.g., CRM or SMS platforms)
When legally required by law enforcement, regulatory bodies, or for fraud prevention
All third parties are contractually obligated to keep your information secure and use it only for the intended purpose.
5. Your Rights and Choices
You may request to:
Access, update, or delete your personal information
Opt out of promotional emails or SMS notifications
Limit how we use your personal data by contacting us
To exercise any of these rights, please contact us at [contact@ngzlogistics.com or +1-828-570-5669].
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and regular monitoring.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this policy or your personal data, contact us at:
NGZ Logistics Inc
281 Krug St, Kitchener, Ontario
Email: contact@ngzlogistics.com
Phone: +1-828-570-5669